Shipping policy
Standard Shipping Within UAE (1-2 working days)
Orders Above AED 199 - Free Shipping
Orders Below AED 199 - Flat Shipping Rate of AED 19 per order
--------------------------
International Shipping:
Order Above AED 900 - Free Shipping
Orders Below AED 900 - Varies as per Country
Please add items to the cart by registering your email address and select your region for shipping charges. If you cannot find your region, please send us a message via whatsapp, or email cubuzzle@alistar.ae requesting a freight quote.
Customs / Import Duty is not included. Buyers are responsible to pay these charges at their end, if applicable.
Due to the current situation in the Middle East, an additional delivery surcharge will apply. Please contact our customer service before placing your order.
Note: There will be delays than the usual transit times for delivery.
--------------------------
Delivery Schedule:
Normal Delivery within UAE:
Paid orders placed before 9:30 am (UAE time) from Mon-Sat will be delivered the same day, if within city limits. Remote areas can be longer based on the courier's schedule.
Paid orders placed after 9:30 am (UAE time) from Mon-Sat will be delivered the next working day, if within city limits. Remote areas can be longer based on the courier's schedule.
Orders placed on Sunday may be delivered the next working day, depending on the couriers working day schedule.
Note: The above schedule does not apply for Cash on Delivery orders or for remote areas.
Deliveries to remote areas across the UAE may take 3–4 working days to be completed. For any queries, you may contact our customer service.
Urgent Delivery:
If you have chosen Urgent Delivery, your order will be delivered as mentioned on the delivery method.
Pickup:
If you have chosen the pickup option, you will receive an email notification once it's ready for pickup.
You can also message us your preferred day/time in advance and our team will prepare your order accordingly.
Note: The above schedule for despatch will differ during public holidays.
Delivery outside UAE:
International orders will be delivered as per your chosen delivery option. Kindly contact our customer service for more details.